Effective Date: 27, November 2025
This Privacy Policy describes how Yogiva (“we”, “us”, “our”) collects, uses, stores, and protects your personal information.
1. INFORMATION WE COLLECT
We collect personal and non-personal information, including:
A. Personal Information
- Name
- Email address
- Phone number
- Location
- Age (if required)
- Health conditions voluntarily shared
- Payment details (processed via secure third-party gateways)
B. Technical/Usage Information
- Device information
- IP address
- Browser type
- Pages visited
- Interaction with website features
C. Communication Data
- WhatsApp messages
- Email communication
- Feedback forms
- Chat interactions
2. HOW WE USE YOUR INFORMATION
We use your information for:
- Class scheduling & reminders
- Providing access to yoga & face yoga classes
- Payment processing
- Customer support
- Health-based class customization
- Improving website experience
- Sending updates, offers & important notifications
- Legal and compliance purposes
We never sell your data.
3. CONSENT
By using our website or joining our classes, you consent to:
- Collection of data
- Communication via email/WhatsApp
- Use of your information as described in this policy
You can withdraw consent anytime by emailing us.
4. DATA SHARING
We may share limited data with:
- Payment processors
- Trainers (only necessary details)
- Technical service providers
- WhatsApp/Email automation tools
We do not sell, rent or trade your personal information.
5. DATA STORAGE & SECURITY
We take reasonable measures to protect your information using:
- Encryption
- Secure servers
- Access controls
However, no online system is 100% secure.
You agree that Yogiva is not liable for breaches caused by third-party services or unavoidable cyber risks.
6. COOKIES & TRACKING
Our website may use cookies and analytics tools to improve user experience.
You may disable cookies, but some features may not work properly.
7. USER RIGHTS
You may request:
- Access to your data
- Correction of incorrect information
- Deletion of personal data
- Opt-out from marketing communication
Request via email: info.yogiva@gmail.com
8. RETENTION PERIOD
We retain data only as long as required for:
- Service delivery
- Legal obligations
- Internal analytics
After this, data is securely deleted.
9. CHILDREN’S PRIVACY
We do not knowingly collect personal data of children below 13 years.
If you believe a child provided data without consent, please contact us to delete it.
10. CHANGES TO PRIVACY POLICY
We may update this Privacy Policy anytime.
Updates will be posted on the website.
Continued use signifies acceptance.
11. CONTACT US
For privacy concerns or data-related requests:
📧 info.yogiva@gmail.com
📞 +91 83928 33603